Welcome TO Concord Handyman
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Concord Handyman offers a full range of handyman services for customers here in Concord, North Carolina and the surrounding communities including like Kannapolis, Salisbury, China Grove, Mount Pleasant, Midland, Locust, Harrisburg, Landis Greater Piedmont region.
Our business is built on three things: faithful customer service, painstaking craftsmanship, and fair, transparent pricing. The foundation of those three pillars of our business are of course our customers. If our customers are satisfied with our services, we know we've done our job. Faithful customer service means, we take great pains to create the most pleasant customer experience possible. This starts when a customer gets in contact with us. Our technicians and tradespeople carefully listen to a potential customers request and gets as much detail as possible. For some jobs we're able to provide a quote right then and there and schedule an appointment to get to work. For other things we set up a time to meet with the potential client to get more details on the project and provide a quote at that time. We show up to the client's property on time. We talk about what work would be done, why we think it's the best option, and how our pricing works, in this meeting. When the client is ready to engage our services we set up a time convenient for the client to have us come and do the work. And when the work is complete, we make sure the client inspects the work and is happy with it. If there is anything the client is not satisfied with we do our absolute best to make it right. Painstaking craftsmanship mean careful, considered custom solutions for our clients. Many clients have expressed to us their frustration with being unable to find skilled craftspeople who will work on the little or medium things those kinds of projects are our bread and butter. From flooring installation to insulation repair and maintenance, we love taking our time to listen to what a customer wants and then make it happen. In all the work we do we take great care to pay attention to the details, the little things in the little things, so to speak. maintenance, improvements and repairs are the focus of our business; we take great pride in our projects and treat as if they were our own in our property or home. Finally we believe in fair upfront pricing. We don't even start the pricing conversation at all until we are sure we are on the same page as the client with regard to project details, project timeline, and materials and services required. Many companies have templates of how to complete certain projects and couldn't care less about what the client specifically wants, 70% or 80% is good enough for them. They take their payment with middling client approval and put the next appointment on the schedule. The assembly line approach might work for some business and customers, but not ours. We are just as detailed in our pricing quotes. We give you a line by line invoice and explain what goes into each and how we arrived at the number. While our goal isn't to be the cheapest, we work our hardest everyday to be the best. |
WHat to Consider when Hiring a Handyman
There are many things people in the market for a handyman consider: whether or not a company has good reviews and references, whether or not a company is is professional in their dealings with customers and in their work on projects, how much experience a company has in the projects they would be hired to complete, how much they charge and whether or not it fits the budget or if the value provided by a company is worth the price. And of course whether or not the company can get your job done. Some handyman companies are small operations with a few employees who can complete small odd jobs. Other companies are full scale general contracting companies that can oversee all kinds of projects from home remodeling to gutter services, to house painting.
These are all important considerations in looking for a handyman, but perhaps one that potential clients do not know to look for is whether or not a handyman company is full licensed and insured and what kinds of licenses and insurance the company has.
Actually, license and insurance are not straightforward in the handyman services industry. This is because the range of who can call themselves a handyman, what they are able to do, and what they are allowed to do vary based on several factors. For one a handyman can be a sole proprietor who completes all their own projects without hiring anything else. They could be licensed in a specific trade as a plumber, electrician, or HVAC specialist, or carpenter or they could be completely unlicensed. They could be working in an area or at a dollar amount that doesn't require a license say something like epoxy flooring installation. An unlicensed handyman could do typical home improvement and maintenance projects property owners could complete themselves but for one reason or another, perhaps lack of tools, time, skill, or patience hire out the job. A handyman could also be a part of a larger handyman services or remodeling company, the kind that does individual room remodels like bathroom remodeling, basement remodeling or kitchen remodeling, and whole house remodeling. They could be contractors who hire out for specific aspects of a renovation project that is outside of their expertise, for example a niche service like bathtub re-glazing as a part of a bathroom remodel Maybe for the little jobs the company dispatches unlicensed trades people and for more complex jobs they contract out to those with licensure.
Further complicating matters different states have different laws and regulations about what kind of license is necessary to do what kind of work. In some states handyman licenses are available, in some states there is no license available. In states where a license is available, a handyman could be required to have a general contractor license, have a certain period of work experience in a certain trade or have a home renovation contractors license or something else similarly named. Handymen can be limited in what they are allowed to do in terms of licensure based on the square footage of a project, the cost of a project or whether or not structural changes will be made to a property. This can involve some level of nuance. Take bathroom remodeling for example. Depending on what needs to be done, there could be various requirements.
Here in North Carolina, there is no license issued called a 'handyman license'. Instead there are two kinds of license for contractors who could call themselves handymen, or offer handyman services, the building contractor license and the residential contractor license. Each license has limited, intermediate and limited versions which are based on the cost of each project worked on and tied to minimum capital requirements for the contractor.
When looking for a handyman, it's a good idea to find one that is licensed in one way or another. Making sure a handyman services company is licensed proves that the company has a minimum of professionalism, insurance, financial solvency and just plain old follow through and organization. Keeping our state of North Carolina as an example, a residential or building contractor license require that every license holder be at least 18 years of age, posses good moral character, meet minimum financial requirements, and successfully complete an examination. The minimal financial requirements require that a company have a minimum amount of working capital, defined as total assets minus total liabilities. In lieu of meeting this requirements license holder may purchase a surety bond. With regard to insurance neither workers compensation nor general liability insurance are required for either license but they are required to run a registered business in NC. Further insurance may be required for individual projects or to obtain building permits. That can be anything from flooring services to remodeling.
These are all important considerations in looking for a handyman, but perhaps one that potential clients do not know to look for is whether or not a handyman company is full licensed and insured and what kinds of licenses and insurance the company has.
Actually, license and insurance are not straightforward in the handyman services industry. This is because the range of who can call themselves a handyman, what they are able to do, and what they are allowed to do vary based on several factors. For one a handyman can be a sole proprietor who completes all their own projects without hiring anything else. They could be licensed in a specific trade as a plumber, electrician, or HVAC specialist, or carpenter or they could be completely unlicensed. They could be working in an area or at a dollar amount that doesn't require a license say something like epoxy flooring installation. An unlicensed handyman could do typical home improvement and maintenance projects property owners could complete themselves but for one reason or another, perhaps lack of tools, time, skill, or patience hire out the job. A handyman could also be a part of a larger handyman services or remodeling company, the kind that does individual room remodels like bathroom remodeling, basement remodeling or kitchen remodeling, and whole house remodeling. They could be contractors who hire out for specific aspects of a renovation project that is outside of their expertise, for example a niche service like bathtub re-glazing as a part of a bathroom remodel Maybe for the little jobs the company dispatches unlicensed trades people and for more complex jobs they contract out to those with licensure.
Further complicating matters different states have different laws and regulations about what kind of license is necessary to do what kind of work. In some states handyman licenses are available, in some states there is no license available. In states where a license is available, a handyman could be required to have a general contractor license, have a certain period of work experience in a certain trade or have a home renovation contractors license or something else similarly named. Handymen can be limited in what they are allowed to do in terms of licensure based on the square footage of a project, the cost of a project or whether or not structural changes will be made to a property. This can involve some level of nuance. Take bathroom remodeling for example. Depending on what needs to be done, there could be various requirements.
Here in North Carolina, there is no license issued called a 'handyman license'. Instead there are two kinds of license for contractors who could call themselves handymen, or offer handyman services, the building contractor license and the residential contractor license. Each license has limited, intermediate and limited versions which are based on the cost of each project worked on and tied to minimum capital requirements for the contractor.
When looking for a handyman, it's a good idea to find one that is licensed in one way or another. Making sure a handyman services company is licensed proves that the company has a minimum of professionalism, insurance, financial solvency and just plain old follow through and organization. Keeping our state of North Carolina as an example, a residential or building contractor license require that every license holder be at least 18 years of age, posses good moral character, meet minimum financial requirements, and successfully complete an examination. The minimal financial requirements require that a company have a minimum amount of working capital, defined as total assets minus total liabilities. In lieu of meeting this requirements license holder may purchase a surety bond. With regard to insurance neither workers compensation nor general liability insurance are required for either license but they are required to run a registered business in NC. Further insurance may be required for individual projects or to obtain building permits. That can be anything from flooring services to remodeling.
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